Utility FAQs

Q: What services are covered in my Lehi City billing?
A: All services except your gas and phone. (i.e. power, water, sewergarbage, pressurized irrigation, storm drain fees and taxes.)

Q: When do I get my bill and when is it due?
A: If you are a cycle 1 customer you will receive your statement on or before the 20th of each month and the due date is the 10th of the following month. If you are a cycle 2, you will receive your statements on or before the 5th and the due date is the 25th of that month.

Q: Where can I call for questions about my billing?
A: Please call one of our friendly customer service representatives at 385.201.1010, Mon.-Thurs. 7am-6pm.

Q: Where do I sign up for gas service?
A: Call Questar Gas at 1.800.323.5517

Q: What payment options are available to make my utility payments?
A: We offer several ways for you to pay your bill:

  • You may pay online at www.xpressbillpay.com.
  • You may elect to have direct debits from your checking or authorize use your credit/debit card. Forms available at our office located at 153 N 100 E.
  • You may send your payment in the mail.
  • You may put it into the drop box located in the parking lot south of City Hall.
  • You may pay at the drive-up window located on the west side of our building, Mon.- Thurs. 7am-6pm
  • You may pay in person inside our office, Mon.-Thurs. 7am-6pm

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