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Lehi Cityscape

Information Center

Slide 1
General Questions

For general assistance and information our customer service agents will be able to help you or direct your call to the appropriate department within the city.

To speak with a customer service agent for more information
call us at 385-201-1000

Slide 2
Report an Issue

Lehi City has a Citizen Request Application that allows residents to report issues related to city services.

Report an Issue here

The application is also available for IOS and Android devices. Download the iWorQ Service Request application from your devices app store.

Slide 3
Waste and Utility FAQs

Find answers to common questions.

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Our Services:

irrigation sprinkler

Sign Up for Utilities

Lehi City utilities include power, water, and sewer.  Garbage services are normally included, but may be provided through an HOA and not paid on your Lehi City utility bill. Lehi City does assess a $30.00 set up fee for each utility set up. Click here for the 2025 Waste and Recycling Calendar.

At this time commercial utility applications are not available online. To sign up for Lehi City utilities you must print and fill out the application and send it back to utilities@lehi-ut.gov. Please call the information center (385-201-1000) to pay your $30.00 set up fee.

Visit the Utility Services page for more information on Lehi City Utilities.

If you need to cancel your utility services because you are moving YOU MUST call the INFORMATION CENTER with a cancellation date in order to STOP being billed for your services. Meters are not read Friday-Sunday.  

To move your services to a new address, apply for new services online through xpress bill pay.

If you do not have a login:

  • Visit xpress bill pay
  • Click sign up and create an account
  • Once you are in go to the upper left corner and ADD ACCOUNT, select Lehi city as your organization.
  • There will be a link on the page that says "Request Utility Service" (this will get you to the application)

Landlord

lf you plan to rent/lease your property, utilities MUST stay in homeowners name until renters fill out application and pay $30.00 set up fee. Utilities will then transfer from landlord to renter. 

Tenants

Apply for new services online through xpress bill pay.
  • Visit xpress bill pay
  • Click sign up and create an account
  • Once you are in go to the upper left corner and ADD ACCOUNT, select Lehi city as your organization.
  • There will be a link on the page that says "Request Utility Service" (this will get you to the application)
  • Select Tenant application

Find answers to common questions on our Waste and Utilities FAQ page. 

View the current Lehi City WM Recycling Calendar.

Residents who pay garbage to Lehi City are entitled to one 3-punch dump pass card per year to the North Pointe Solid Waste landfill. Pick yours up at the Information Center located at City Hall.

online payment button

Pay Your Utility Bill

Online utility payment is powered by Xpress Bill Pay. Visit xpressbillpay.com to create an account and pay your bill or set up autopay. Utility payments can also be paid in person at 153 E 100 N (City Hall) or you may use our drop box in our parking lot. 

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Business Licensing

Business licenses are processed through the Information Center. A valid Lehi City Business License is required for businesses within the limits of Lehi City. Visit the Business Licensing page for more information. 

Reservations and rentals 

On-line Pavilion, Pool, Camping, Community Room Reservations
Senior Center Community Room Rental
Special Event Permit

For more information on reservations and rentals, visit the reservations page. 

passports on map

Passports

Lehi City is a designated passport acceptance facility. Appointments are required. Book your Passport Appointment online or call the Information Center at 385.201.1000. You can visit our Passport page for more detailed information. 

Fingerprinting

fingerprinting

The Information Center offers fingerprinting services for the general public during regular office hours. (Monday – Friday 8AM to 4:30PM)
Our fingerprints are NOT sent to BCI electronically, but we are able to provide up to four copies of your prints.
Cost: Lehi Resident: $10.00
Non-Lehi Resident: $25.00

Notary 

Notary services available to the public. No appointment necessary.

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