Our goal is to provide a positive customer service experience for the residents of Lehi by providing a friendly environment and accurate information.
The Information Center wants to be your one-stop service for the city by providing services that include passports, business licensing, utility payments, finger printing and general information.
For general assistance and information our customer service agents will be able to help you or direct your call to the appropriate department within the city.
To speak with a customer service agent for more information call us at 385.201.1000.
Report an Issue
Lehi City has a Citizen Request Application that allows residents to report issues related to city services.
Report and issue here
The application is also available for IOS and Android devices. Download the iWorQ Service Request application from your devices app store.
Sign Up for Utilities
Lehi City utilities include power, water, and sewer. Garbage services are normally included, but may be provided through an HOA and not paid on your Lehi City utility bill. Lehi City does assess a $30.00 set up fee for each utility set up.
Sign up for Residential Utilities online by visiting Xpress Bill Pay.
Sign Up Instructions (English)
Sign Up Instructions (Spanish)
Commercial Utilities Application At this time commercial utility applications are not available online. To sign up for Lehi City utilities you must print and fill out the application and send it back to firstname.lastname@example.org. Please call the information center to pay your $30.00 set up fee.
Visit the Utility Services page for more information on Lehi City Utilities.
Find answers to common questions on our Waste and Utilities FAQ page. View this years 2022 Lehi City WM Recycling Calendar
Free Dump Pass
Residents who pay garbage to Lehi City are entitled to one 3-punch dump pass card per year to the North Pointe Solid Waste landfill. Pick yours up at the Information Center located at City Hall.
*If you need to cancel your utility services because you are moving YOU MUST call the INFORMATION CENTER with a cancellation date in order to STOP being billed for your services. Meters are not read Friday-Sunday.
*lf you plan to rent/lease your property, utilities MUST stay in homeowners name until renters fill out application and pay $30.00 set up fee. Utilities will then transfer from landlord to renter.
Pay Your Utility Bill
Online utility payment is powered by Xpress Bill Pay. Visit xpressbillpay.com to create an account and pay your bill or set up autopay. Utility payments can also be paid in person at 153 E 100 N (City Hall) or you may use our drop box in our parking lot.
Lehi City is a designated passport acceptance facility. Appointments are required. Book your Passport Appointment online or call the Information Center at 385.201.1000. You can visit our Passport page for more detailed information.
Business licenses are processed through the Information Center. A valid Lehi City Business License is required for businesses within the limits of Lehi City. Visit the Business Licensing page for more information.
The Information Center offers fingerprinting services for the general public during regular office hours. (Monday – Friday 8AM to 4:30PM)
Our fingerprints are NOT sent to BCI electronically, but we are able to provide up to four copies of your prints.
Lehi Resident: $10.00
Non-Lehi Resident: $25.00